Service Orders
Business+View orders for additional services and move them through their workflow.
Required scopes:
service_orders
Access level:
GET
service_orders:read
POST / PUT / PATCH / DELETE
service_orders:write
About access levels
Feature flag:
service_orders
Endpoints
GET
/api/v1/service-orders
List all orders
GET
/api/v1/service-orders/{id}
Retrieve a single order
PATCH
/api/v1/service-orders/{id}
Change the status: submitted → confirmed or cancelled, confirmed → completed or cancelled ("cancellation_reason" optional). Cancelling gives the stock back and voids open billable items; an invoiced order cannot be cancelled (409, correct it with a credit note). Fires service_order.confirmed / .completed / .cancelled
POST
/api/v1/service-orders/{id}/status
Same as PATCH /service-orders/{id} (for clients that cannot send PATCH)
Query Parameters
| Parameter | Description |
|---|---|
event_key
|
Filter by event key |
status
|
Filter by order status |
participant_id
|
Filter by participant ID |
order_number
|
Filter by order number |
sort
|
Sort field (order_number, total, status, submitted_at, created_at) |
order
|
Sort direction (ASC or DESC, default: DESC) |
include
|
Include related data (items, participant) |
Request Schema
| Parameter | Type | Required | Description |
|---|---|---|---|
status
|
string | Yes | New status: confirmed, completed or cancelled |
cancellation_reason
|
string | No | Reason shown to the exhibitor when cancelling (optional) |
Response Schema
| Field | Type |
|---|---|
id
|
integer |
order_number
|
string|null |
event_participant_id
|
integer|null |
status
|
string |
subtotal
|
float |
tax_total
|
float |
total
|
float |
currency
|
string |
notes
|
string|null |
submitted_at
|
string|null |
confirmed_at
|
string|null |
cancelled_at
|
string|null |
cancellation_reason
|
string|null |
created_at
|
string |
updated_at
|
string |
Code Examples
curl -X GET "https://your-tenant.plandocket.com/api/v1/service-orders" \
-H "Authorization: Bearer YOUR_API_KEY" \
-H "Accept: application/json"<?php
$apiKey = 'YOUR_API_KEY';
$baseUrl = 'https://your-tenant.plandocket.com';
$ch = curl_init();
curl_setopt_array($ch, [
CURLOPT_URL => $baseUrl . '/api/v1/service-orders',
CURLOPT_RETURNTRANSFER => true,
CURLOPT_HTTPHEADER => [
'Authorization: Bearer ' . $apiKey,
],
]);
$response = curl_exec($ch);
curl_close($ch);
$data = json_decode($response, true);
print_r($data);const apiKey = 'YOUR_API_KEY';
const baseUrl = 'https://your-tenant.plandocket.com';
const response = await fetch(`${baseUrl}/api/v1/service-orders`, {
method: 'GET',
headers: {
'Authorization': `Bearer ${apiKey}`,
},
});
const data = await response.json();
console.log(data);import requests
api_key = 'YOUR_API_KEY'
base_url = 'https://your-tenant.plandocket.com'
headers = {
'Authorization': f'Bearer {api_key}',
}
response = requests.get(f'{base_url}/api/v1/service-orders', headers=headers)
data = response.json()
print(data)Sample Response
200 OK
{
"data": [
{
"id": 1,
"order_number": "string",
"event_participant_id": 1,
"status": "string",
"subtotal": 100,
"tax_total": 100,
"total": 100,
"currency": "string",
"notes": "string",
"submitted_at": "2026-01-15T10:00:00+01:00",
"confirmed_at": "2026-01-15T10:00:00+01:00",
"cancelled_at": "2026-01-15T10:00:00+01:00",
"cancellation_reason": "string",
"created_at": "2026-01-15T10:00:00+01:00",
"updated_at": "2026-01-15T10:00:00+01:00"
}
],
"meta": {
"current_page": 1,
"per_page": 25,
"total": 1,
"total_pages": 1
}
}